Internal Console API

InternalSupportProfile extends ProfileInfo

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Method Summary
boolean changePassword(String tempPassword, String newPassword)

Sets the new password for the user. Requires cloud level configuration and is not permitted for system accounts.

ProfilePacket createPacket()

Returns the ProfilePacket associated with this Console Pal or creates one if it does not exist. Each user of the Console Pal has a single ProfilePacket. This will return null if the user has not been granted console access or otherwise has group access to console.

  deletePWA(String guid)

Deletes the PWA.

  deletePacket(boolean removeConsoleAccess)

Deletes the ProfilePacket, if any and removes console access (if personal profile).

String generateTempPassword()

Generates a temp password for subsequent save and send (you must call saveTempPassword for this to be useful).

String getBlockedEmails()

Returns a comma separated array of blocked emails or null if no emails are blocked.

Data getData()

Returns a Data object with information from this profile. The amount of information depends on what the user has enabled for public access. Minimum information available is firstName, lastName, and emailAdress and boolean: personal or enterprise.

String getEmailAddress()

Returns the email address associated with this profile.

EnterpriseInfo getEnterprise()

Returns the enterprise that owns this profile or null if it is a personal profile.

String getFirstName()

Returns the first name of the user associated with this profile.

String getFullName()

Returns the combined first and last name of the user associated with this profile.

String getId()

Returns unique ID of profile. Returns null if profile is not registered.

String getLastName()

Returns the last name of the user associated with this profile.

String getName()

Returns the name of the profile.

SystemDataView getPWAList()

Returns the installed PWA SystemDataView.

ProfilePacket getPacket()

Returns the ProfilePacket associated with this User and Pal. Each user of the Console Pal has a single ProfilePacket. This may return null if the user has not been granted console access or otherwise has group access to console.

Payload getSupportInfo()

Gets support information for this account.

String getUserId()

Returns unique ID of the user associated with this profile. Returns null if profile is not registered.

boolean hasConsoleAccess(String palId)

Returns true if this profile can access the specified Console Pal.

boolean hasRole(String role, String txId)

Returns true if the profile has a role on the specified transaction.

boolean isDefaultProfile()

Returns true if this profile is the default profile for the user.

boolean isEnterprise()

Returns true if this profile is an enterprise profile.

boolean isFloatingLicense()

Returns true if the licenseType for this profile is floating.

boolean isOwnedBy(String domain)

Returns true if this profile is owned by the enterprise that owns specified domain.

boolean isPersonal()

Returns true if this profile is a personal profile.

boolean isSupportLicense()

Returns true if the licenseType for this profile is support.

boolean isSystem()

Returns true if this profile is a system profile.

boolean isUserLicense()

Returns true if the licenseType for this profile is user.

boolean merge(InternalSupportProfile source)

Merges the source profile into this profile and deletes the source

  rejectExclusive()

Cancels the exclusive status of the account as set by 3rd party SSO tokens.

  resetLockout()

Resets the invalid login attempt lockout for this profile.

  restoreAccount()

Cancels the deletion of an account and re-enables all of the profile(s).

  saveTempPassword()

Saves the temp password generated from generateTempPassword.

  sendTempPassword()

Sends a new temporary password to the user.

  setAccountDisabled(boolean disabled)

Disables or enables the user account and all profiles associated with the user account.

  setAccountOptions(Data options)

Sets support related account options.

  setPWAEnabled(boolean enabled)

Enables/disables PWA.

boolean terminate(String reason)

Terminates the user associated with this profile from the system

String toString()

Returns a description of this object.

Method Detail


boolean changePassword(String tempPassword, String newPassword)

Sets the new password for the user. Requires cloud level configuration and is not permitted for system accounts.

Parameters:

  • String   tempPassword Required parameter. Maximum allowed size of parameter: 30
  • String   newPassword Required parameter. Maximum allowed size of parameter: 255

Returns:  boolean

Since: 07-28-2023

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ProfilePacket createPacket()

Returns the ProfilePacket associated with this Console Pal or creates one if it does not exist. Each user of the Console Pal has a single ProfilePacket. This will return null if the user has not been granted console access or otherwise has group access to console.

Returns:  ProfilePacket

Since: 02-03-2014

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deletePWA(String guid)

Deletes the PWA.

Parameters:

  • String   guid Required parameter.

Since: 10-14-2021

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deletePacket(boolean removeConsoleAccess)

Deletes the ProfilePacket, if any and removes console access (if personal profile).

Parameters:

  • boolean   removeConsoleAccess

Since: 02-03-2014

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String generateTempPassword()

Generates a temp password for subsequent save and send (you must call saveTempPassword for this to be useful).

Returns:  String

Since: 05-18-2015

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String getBlockedEmails()

Returns a comma separated array of blocked emails or null if no emails are blocked.

Returns:  String

Since: 09-27-2021

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Data getData()

Returns a Data object with information from this profile. The amount of information depends on what the user has enabled for public access. Minimum information available is firstName, lastName, and emailAdress and boolean: personal or enterprise.

Returns:  Data

Since: 01-19-2009

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String getEmailAddress()

Returns the email address associated with this profile.

Returns:  String

Since: 03-15-2007

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EnterpriseInfo getEnterprise()

Returns the enterprise that owns this profile or null if it is a personal profile.

Returns:  EnterpriseInfo

Since: 07-06-2009

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String getFirstName()

Returns the first name of the user associated with this profile.

Returns:  String

Since: 03-15-2007

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String getFullName()

Returns the combined first and last name of the user associated with this profile.

Returns:  String

Since: 12-02-2009

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String getId()

Returns unique ID of profile. Returns null if profile is not registered.

Returns:  String

Since: 02-04-2009

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String getLastName()

Returns the last name of the user associated with this profile.

Returns:  String

Since: 03-15-2007

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String getName()

Returns the name of the profile.

Returns:  String

Since: 09-10-2008

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SystemDataView getPWAList()

Returns the installed PWA SystemDataView.

Returns:  SystemDataView


DataList Name: PWAList
DataList Keys/Column Name Column Type Read Only
guid String  
enabled Boolean  
createDate Date  
lastAccess Date  
testPal Boolean  
palName String  
enterprise String  

Since: 10-14-2021

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ProfilePacket getPacket()

Returns the ProfilePacket associated with this User and Pal. Each user of the Console Pal has a single ProfilePacket. This may return null if the user has not been granted console access or otherwise has group access to console.

Returns:  ProfilePacket

Since: 02-03-2014

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Payload getSupportInfo()

Gets support information for this account.

Returns:  Payload

Since: 05-18-2015

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String getUserId()

Returns unique ID of the user associated with this profile. Returns null if profile is not registered.

Returns:  String

Since: 06-29-2011

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boolean hasConsoleAccess(String palId)

Returns true if this profile can access the specified Console Pal.

Parameters:

  • String   palId

Returns:  boolean

Since: 03-30-2009

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boolean hasRole(String role, String txId)

Returns true if the profile has a role on the specified transaction.

Parameters:

  • String   role Required parameter.
  • String   txId Required parameter.

Returns:  boolean

Since: 06-01-2009

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boolean isDefaultProfile()

Returns true if this profile is the default profile for the user.

Returns:  boolean

Since: 11-29-2010

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boolean isEnterprise()

Returns true if this profile is an enterprise profile.

Returns:  boolean

Since: 03-15-2007

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boolean isFloatingLicense()

Returns true if the licenseType for this profile is floating.

Returns:  boolean

Since: 02-21-2022

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boolean isOwnedBy(String domain)

Returns true if this profile is owned by the enterprise that owns specified domain.

Parameters:

  • String   domain

Returns:  boolean

Since: 03-15-2007

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boolean isPersonal()

Returns true if this profile is a personal profile.

Returns:  boolean

Since: 03-15-2007

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boolean isSupportLicense()

Returns true if the licenseType for this profile is support.

Returns:  boolean

Since: 02-21-2022

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boolean isSystem()

Returns true if this profile is a system profile.

Returns:  boolean

Since: 11-29-2010

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boolean isUserLicense()

Returns true if the licenseType for this profile is user.

Returns:  boolean

Since: 02-21-2022

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boolean merge(InternalSupportProfile source)

Merges the source profile into this profile and deletes the source

Parameters:

Returns:  boolean

Since: 05-18-2015

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rejectExclusive()

Cancels the exclusive status of the account as set by 3rd party SSO tokens.

Since: 01-11-2021

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resetLockout()

Resets the invalid login attempt lockout for this profile.

Since: 05-18-2015

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restoreAccount()

Cancels the deletion of an account and re-enables all of the profile(s).

Since: 05-18-2015

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saveTempPassword()

Saves the temp password generated from generateTempPassword.

Since: 05-18-2015

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sendTempPassword()

Sends a new temporary password to the user.

Since: 05-18-2015

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setAccountDisabled(boolean disabled)

Disables or enables the user account and all profiles associated with the user account.

Parameters:

  • boolean   disabled

Since: 05-18-2015

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setAccountOptions(Data options)

Sets support related account options.

Parameters:

Since: 05-18-2015

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setPWAEnabled(boolean enabled)

Enables/disables PWA.

Parameters:

  • boolean   enabled Required parameter.

Since: 10-14-2021

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boolean terminate(String reason)

Terminates the user associated with this profile from the system

Parameters:

  • String   reason

Returns:  boolean

Since: 08-09-2022

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String toString()

Returns a description of this object.

Returns:  String

Since: 05-18-2015

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